GDPR/Privacy Policy

General Data Protection Regulation Statement

The General Data Protection Regulation (GDPR) is concerned with personal information that I collect, store, and share. Please read this document.

Personal Information I Collect

 Name. • Gender (or preferred identity). • Age. • Date of Birth. • Relationships & Progeny. • Occupation. • Address. • Telephone/SMS number (plus permission to send SMS & leave voice message). • Email address. • Counselling History. • Medical conditions relevant to counselling. • Prescribed medication. • Difficulties. • Session summary.

How I store your Personal Information

Storage Methods.

  • Paper: written notes (described below).
  • Smartphone: I will store your contact information in a plain-text note app that backs up to my private Google Drive. This allows me to contact you in case of emergencies but keeps from revealing this information to other applications (i.e. not using a Contacts app).
  • Email/SMS/WhatsApp: your email address and correspondence will be stored in my email account (currently Gmail/Outlook) by nature of you contacting me. Your telephone number may be stored in my Email, SMS or WhatsApp app should we exchange messages this way. Electronic correspondence will also be held by the corresponding app (Gmail, Outlook, Phone’s SMS, WhatsApp)
  • Website: none of your personal information is stored on my website, other than to momentarily collect & send it to my Gmail/Outlook account for the purposes of our initial contact.

Documents Held

Paper

•    Contact Sheet

•    Contract/Agreement

•    Assessment Record

•    Brief Session Notes

•    GDPR Agreement

 

Electronic…

  • Contact name & telephone Email/SMS/WhatsApp.

How I may Process/Share your Personal Information

Consultation

I seek a monthly consultation with another therapist qualified in this process (clinical supervisor). The consultation process is for my practice (rather than seeking instruction on working with you). To protect your privacy, my supervisor will not know you personally nor professionally. I will refer to you by your first name, and I may refer to your information verbally when it’s helpful to my professional processes.

Therapeutic Will

Your name and contact details will be shared with my Therapeutic Executor. This is so that you will be contacted on the event of my death, should you still be in therapy with me.

Emergencies

If your health is in jeopardy (provided I have your consent) I may share your contact information with an emergency healthcare service (e.g. Mental Health Crisis Team).If I have become aware of your intent to cause harm to another person/organisation (e.g. terrorism), the law may require that I inform an authority without seeking your permission. In such a situation, the law may require that I share your personal information without your knowledge (known as: whistle-blowing).

 Erasing your Information

When we have finished working together, I will erase electronic copies of your information & correspondence within one month. I will hold onto your written information for up to seven years past the end of our working together. This is so that I have a reference of our work in situations such as you returning to counselling in the future. After this time has passed, I will shred the written information.

Your Rights

You have the following rights…

To be informed what information I hold (i.e. this document) To rectify any inaccurate or incomplete person information. To request your personal information be erased (though I can decline whilst the information is needed for my competent practice). To see the information, that I hold about you (free of charge for the initial request). To withdraw consent to me using your personal information.

 

 

 

 

Updated May 2018